Skills Tutoring
Privacy Policy
Your Privacy Matters
We respect your privacy and only collect information needed to provide tutoring services. We do not sell or share your personal information for marketing purposes.
1. Who This Applies To
This policy applies to parents/guardians, students (through parents/guardians), and website users.
2. Information We Collect
From parents/guardians
- Name
- Email address
- Phone number (if provided)
- Account login details (via Wix)
- Messages and communication
- Purchase history
From students (via parents/guardians)
- First name
- Age group
- Submitted work
- Lesson feedback and progress
Payments
- Order details and receipts
- Payment status (processed securely by Wix Payments)
We do not store credit card details.
Website use
- Basic device and browser information
- Cookies for login and site functionality
3. How We Use Information
We use information to:
- Provide tutoring services
- Manage accounts and lesson access
- Give feedback on student work
- Send receipts and service emails
- Provide customer support
- Improve lessons and website
4. Children’s Privacy
Students do not create accounts directly. All information is managed by a parent or guardian.
We do not knowingly collect personal information from children without parental consent.
5. Payments
Payments are processed securely by Wix and trusted payment providers. We do not store card details.
We keep basic transaction records for accounting and legal requirements.
6. Sharing Information
We do not sell personal information.
We only share data with trusted services we use to run the business, including:
- Wix (website, accounts, payments, hosting)
- Payment providers
- Email and communication tools
- Learning platforms such as Genially
These providers may store data outside Australia and operate under their own privacy policies.
We may also share information if required by law.
7. Cookies
We use cookies for login, security and website performance. You can disable cookies in your browser but some features may not work properly.
8. Emails
We may send:
- Receipts
- Account and lesson updates
- Service messages
Marketing emails are optional and can be unsubscribed from at any time.
9. Data Security
We use secure systems and trusted providers to protect your information.
No system is completely secure so please keep login details safe.
10. Your Rights
You can request to:
- Access your information
- Correct your details
- Delete your account
- Unsubscribe from emails
Some records may need to be kept for legal reasons.
11. Contact Us
Skills Tutoring
ABN: 67 187 411 586
rachael@skillstutoring.com.au
NSW, Australia